[ SUPPORT ]
We strongly believe in helping our customers find solutions that fit their needs. If you have any questions about our products or components, please review the resources below or contact us.
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FAQ
- Are there shelves available for the Pro 3 cabinet because none are listed on the NMSO?
- Yes. There are perforated shelves available for the Pro 3. They’re not on the NMSO because this option is a new addition.
- In Workplace 2.0, some of the dividers only allow us to have a maximum height cabinet of 51”. Does Dasco offer this height?
- Yes. We offer a 51” high cabinet for this exact reason.
- What is the CFM rating in your powered cabinets?
- The Pro 3 has 2 850-CFM fans where. All other powered cabinets have 1 550-CFM fan.
- How do I order products of the NMSO with components that aren’t on the NMSO?
- Dasco will prepare 2 quotes for you - a NMSO quote and a non-NMSO quote. For the NMSO items, customers prepare a “call-up”, then a separate purchase order for the non-NMSO items. All items will be assembled and shipped complete to make a seamless transition.
- What is the “pre-wired drawers” option for laptop cabinets?
- Each drawer can be “pre-wired” for CAT 5 or 6. These pre-wired network cables are connected to the customers switch inside the cabinet at the top. From there, it’s the customers responsibility to provide their own network cabling from the outside of the Laptop cabinet to their switch on the inside. This means IT can back-up or update laptops even when secured.
- What solution is there if phones, faxes, printers, computers and monitors need to be securely locked up at night?
- We have several options. The most popular is our Secure PC Cabinet. This even has a keyboard shelf that pulls out for ease of use, along with a rotating pull-out shelf for the printer and fax.
- We have a Dasco cabinet in our office and need it mounted to the floor – is there a solution?
- Absolutely. We have our floor anchors listed on the NMSO. Normally, floor anchors are purchased with the cabinet so Dasco can pre-drilled holes in the cabinet for easy installation. Dasco cabinets are made from thick, heavy-gauge steel with powder-coat paint, so it’s very tough to drill through - but it can be done. You can do it yourself or we can set up an appointment with our local installers.
- The fans continuously run, even with the door open, is this normal?
- All Dasco NMSO powered cabinets come with a thermostat located at the inside rear of the cabinet. Adjust the thermostat control know with the door open until you hear the fans stop. The thermostat will run the fans to reach the set temperature.
- Are there shelves available for the Pro 3 cabinet because none are listed on the NMSO?
[ Storage Specialist Support ]
Our team of storage specialists have decades of experience finding solutions for people just like you. Whether you need help designing a solution, or have a question about a component, our team has the answer. Contact a storage specialist to start solving your storage issues.